Lazy AI products are digital goods delivered electronically. This policy explains how refund and fulfilment requests are handled.
Policy shown at checkout
The refund or guarantee terms displayed on the WarriorPlus checkout page for the product you purchase form part of your order. If a specific guarantee is shown there, requests must be made within the stated period and remain subject to any conditions clearly disclosed at checkout.
Requesting help or a refund
First check your receipt, spam folder and WarriorPlus purchase history for the delivery link. If you still cannot access your files, or believe the files are materially defective or not as described, contact the seller through the support link in your WarriorPlus receipt or purchase record. Include your transaction ID and a concise description of the issue.
Digital delivery
Because digital products can be accessed and copied immediately, a change of mind may not automatically qualify for a refund unless the checkout terms or applicable law provide otherwise. Duplicate purchases and verified technical fulfilment failures will be reviewed reasonably.
Processing
Approved refunds are returned through the original payment method or platform. Bank and payment-provider processing times are outside our control. Access to refunded products may be withdrawn.
Misuse and chargebacks
Refund requests may be refused where there is evidence of fraud, repeated refund abuse, unauthorised sharing, substantial use followed by an opportunistic request, or a breach of the product licence, except where applicable law requires otherwise. Please contact support before initiating a payment dispute so we have a reasonable opportunity to resolve the issue.
Consumer rights
Nothing in this policy limits statutory rights that cannot legally be excluded. Where mandatory consumer law grants additional rights, those rights continue to apply.